Error 0x87D13B69: Device VPP License Version Requirement
Device VPP licensing is only applicable for iOS/iPadOS 9.0+ devices.
Error Details
| Property | Value |
|---|---|
| Error Code (Hex) | 0x87D13B69 |
| Error Code (Dec) | -2016330903 |
Description
This error occurs when attempting to apply device-based VPP licensing to a device running an iOS/iPadOS version earlier than 9.0. Device-based VPP licensing is a feature introduced in iOS 9.0 and requires this minimum version or higher to function. The only resolution is to upgrade affected devices to a supported iOS/iPadOS version.
Common Causes
📱 Version Incompatibility
Operating system version requirements prevent VPP licensing on older devices. Legacy iOS versions lack necessary device-based licensing capabilities. Version constraints are a fundamental platform limitation. Devices running pre-iOS 9.0 versions cannot utilize device-based VPP licensing features. Understanding version requirements is crucial for proper license deployment planning.
🔄 Upgrade Management Issues
Version management challenges can affect licensing compatibility. Devices may remain on unsupported iOS versions due to various constraints. Upgrade processes might be delayed or incomplete. Some devices may be incapable of upgrading to supported versions. Clear upgrade management procedures are essential for maintaining licensing compatibility.
Resolution Steps
1️⃣ Version Assessment
Begin by identifying all affected devices running unsupported iOS versions. Review current iOS versions across managed device inventory. Document devices requiring updates. Verify upgrade capability for identified devices. Create inventory of devices that cannot be upgraded.
2️⃣ Upgrade Planning
Develop systematic approach to iOS version upgrades. Create upgrade schedule considering business impact. Communicate upgrade requirements to affected users. Prepare support resources for upgrade process. Document upgrade procedures and requirements.
3️⃣ Alternative Solutions
For devices that cannot be upgraded, consider alternative approaches. Evaluate user-based licensing options where applicable. Consider device replacement for upgrade-incapable hardware. Document decisions and rationales for each scenario. Plan transition strategies for affected users.
Best Practices
👨💻 For IT Administrators
Effective version management requires proactive monitoring and planning. Maintain comprehensive inventory of device iOS versions. Implement regular version compliance audits. Develop clear procedures for managing version updates. Create systematic approaches to upgrade verification. Consider implementing automated version monitoring tools.
🔄 For Update Management
Successful update management requires attention to device capabilities and business needs. Develop clear processes for identifying upgrade candidates. Maintain accurate documentation of version requirements. Implement thorough testing procedures for updates. Create comprehensive documentation of upgrade procedures and outcomes.
Troubleshooting Tips
When addressing version requirements, focus on systematic upgrade processes. Verify device upgrade capability before planning. Consider business impact of updates. Test updates on pilot devices. Maintain clear documentation of upgrade procedures.
Version management involves several critical factors. Some devices may be upgrade-incapable. Business processes might affect upgrade timing. Consider user impact during updates. Document upgrade decisions and rationales.
Additional Notes
💡 iOS 9.0+ required for device licensing
🔄 Upgrade may be only solution
⚠️ Check device upgrade capability
📱 Consider hardware limitations
Related Links
Version Management Guide
-
Version Assessment
- Check current iOS versions
- Identify affected devices
- Verify upgrade paths
- Document requirements
-
Upgrade Planning
- Schedule updates
- Communicate changes
- Prepare resources
- Monitor progress
-
Alternative Strategies
- Evaluate licensing options
- Consider replacements
- Plan transitions
- Document decisions
Maintain regular audits of device iOS versions and implement proactive upgrade planning to prevent licensing compatibility issues due to version requirements.